No room between seats. Seat arms do not lift, which would allow more space if bardzo niezadowolony z odebrania mnie z lotniska we Wrocławiu jestem osobą niepełnosprawną i musiałem zejść po schodach nie mówiąc o wchodzeniu po schodach i odprawie poziom zeroStaff were "Friendly crew"Minusy: "Not piling up people like sardines in a can."Plusy: "Great crew & good complimentary food"Minusy: "More seat pitch"Plusy: "All was Good, no special negatives."Minusy: "Not worth my time to comment."Plusy: "Flight left on time & arrived on time."Minusy: "Quality of the snack could be improved."Plusy: "The crew was very nice. Seats were pretty comfy."Minusy: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."Plusy: "The flight was ok, nothing special."Minusy: "The landing was a little rough, we took a bit of turbulence and it was not pleasant."Plusy: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"Plusy: "Friendliness"Minusy: "The boarding by groups could improve the process"Minusy: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"Plusy: "The food was great. The service is excellent. Swiss Air gets an A+."Plusy: "Nothing"Minusy: "Nothonh"Plusy: "Great cabin crew!"Minusy: "While waiting to board SFO-ZRH flight Swissair personnel walked around and randomly pulled out passengers from line to check luggage dimensions. Since manufacturers adhere to airline baggage standards, no violations were found during checks. This misguided effort only resulted in publicly humiliating Swissair customers. Boarding process was pure pandemonium...this was the first time in recent memory, where all coach passengers were invited to board at the same time! Very inefficient! Crowded seating in coach,with ten passengers sandwiched in across Boeing 767 aircraft. Competing airlines flying identical aircraft have nine across seatings Thin seat cushions cause leg cramps after a few hours."Minusy: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."Plusy: "The crew and flight"Minusy: "No airconditioning while waiting on the shuttle bus to the plane"Minusy: "Seats recline too far so know leg room. I could not eat my meal."Plusy: "11min for airplane docking and going through passport control . I have travelled the world but never seen a more efficient way than at Zurich "Generally Swiss air was good"Minusy: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"Plusy: "Chocolate is a nice touch. Snacks (sandwich) was actually good."Minusy: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."Plusy: "Professionalism of the crew"Minusy: "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"Plusy: "The Crew is amazing and the plane is comfortable."Minusy: "The food changed and is not really swiss anymore (we got an Oreo for dessert and Cheddar for cheese). My luggage arrived broken in Geneva, which might not be Swiss' fault, but a big problem when you have two weeks of travel ahead."Plusy: "Smooth flight"Minusy: "Ordered kosher and did not get it"Plusy: "Pleasant staff"Minusy: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"Plusy: "Flight itself was good, comfortable, staff were professional"Plusy: "short travel time"Minusy: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."Minusy: "4-hour delay, followed by announcement of boarding gate, but nobody at security, necessitating weary travelers needing to leave the boarding area to go back out and through security again. On board, I was very uncomfortable, but responsibility primarily not the airlines, but due to seat mate. However, there was a chill wind blowing directly on my face for two hours."Plusy: "The service was great, the staff was very friendly and helpful"Minusy: "The business seats that we booked were normal economy plus seats with no one in the middle seat. The whole idea of booking a business class ticket is the extra comfort that comes with the lay flat seat or at absolute minimum on smaller planes the wider more comfortable seat. Neither of those were present on this flight. Calling this a business class is a rip off."Minusy: "Seats too small. Staff not friendly"Minusy: "Flight cancelled so I didn't like it at all"Plusy: "My luggage was lost for two days on the flight from Tampa to Zurich and/or Zurich to Naples. It was delivered by the end of the second day. But before that I found out I could not choose seats online for any of the Swiss Air Flights to and from Europe. It "had to be done" at the airport. Why? Never explained. I called Travis International, the agency booking the flights. Totally useless conversation resulted with no explanation."Minusy: "The Flights were longer than other airlines taking similar routes. The routing was absurd. To go from Naples to Munich and then turn around and go to Zurich before the 10 hour trip to Tampa made no sense. Lousy routing and customer service. Eidelswiss apparently is a lower-end branch of Swiss Air. My airfare was as much as and more than my other friends who flew Delta, for instance. Flights on other airlines did not take 10 hours from Zurich to Tampa. I lost the ticket receipts and could not claim anything for the items I bought to try get through the two full days without luggage, even though the airlines has a record of the claim. Outrageous!!"Plusy: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."Plusy: "On time great crew. Free wine that is Swiss air."Plusy: "The crew made the best they can."Minusy: "The airplane was to old. The company should put a better one ."Plusy: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."Minusy: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."Plusy: "Food usually was very bad on SWISS flights' econ class, this was surprisingly better (just better, not good). Staff were professional and polite though they spoke very loud even when most people around were asleep."Minusy: "At check-in counters, staff managing the queues did not speak English at all, same thing at the security check queue, only Spanish speaking. There should be some clearer instructions of how and where to queue at boarding. Everyone just wanted to cut queue."Plusy: "my wife needed a wheelchair, so we were whisked between terminals. but if we had had to negotiate that long distance by ourselves we would probably have missed the connection because there was only an hour layover and the distance between gates was great"Minusy: "Not enough leg room"Plusy: "In general it was perfect. Chocolate from Suiss at the end of the flight is just amazing!"Minusy: "Because it was a long flight, we would have liked to see a bit more the staff passing around slowly, so we could have asked for water in the night. The seats were not as incredible than the first flight from Spain to Zurich."Plusy: "Boarding and staff okay"Minusy: "Terrible plane ; no room , the most miserable flight we have ever been on"Plusy: "I loved the timing of my connecting flights. Just enough layover time."Minusy: "There is no entertainment on this flight."Plusy: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"Plusy: "Food, service, beverages, film selection."Minusy: "N/a"Minusy: "Late departure and arrival. No leg room in seats. Entire airline uses the cattle car approach. Would not fly with them again or recommend them to friends."Plusy: "Friendly crew and very professoinal"Minusy: "Old plane"WszystkoSzybko, tanio, slaboCheck in was slowOne of our carry-on bags was too big, so they charged us 60 euros to check it. Second Carry-on bag fit in the specified box at check-in, so we were let go through security with it. Then at the gate we were asked again and it was deemed NOT to fit. So I had to pay 70 (!) euros on top of the 20 euros for ‘priority boarding’, which included said carry-on bag. It would have easily fit in the overhead compartment. Just not right and way more expensive than other airlines. Paid more for luggage than the actual ticket. To top it off, they do not accommodate passengers to get seats together (which in time of covid should be encouraged) without a surcharge. But when we got to our seats, they did not hesitate to ask us to accommodate other people that wanted to sit together. We refused. Unacceptable. Never will we travel on Ryan air obsługa, bardzo przyjazna atmosfera, wygoda. Polecam!No queue at Arrecife check lotnisku w Treviso brak iformacji o odprawie oraz nadaniu bagażu. W ostatniej chwili zorientowałem się, że w miejscu innej odprawy można odprawić lot do Warszawy. TRAGEDIA nie polecamMinusy: "Cheap and cheerful!"Plusy: "Nothing"Minusy: "Worst airline"Minusy: "Obsługa dramat.. Cztery osoby stały cały czas rozmawiając ze sobą z tyłu lub przodu samolotu. Po turbulencjach zapomniały odblokować toaletę ludzie stali dobre 15 minut. Nie reagowały na dzwonek. Obsługa wdawała się w rozmowę z pijanym pasażerem. Dramat!!!"Plusy: "Cena."Minusy: "Zmarzłem. Kawa parzona."Minusy: "Opóźnienie ponad 40 min."Minusy: "Przewożnik bardzo w obie na baczność,komfort do kitu. Nigdy więcej nie polecę Ryanair."Plusy: "On time"Minusy: "Space"Plusy: "Crew were amazing. All brilliant. Captain was super super cool too."Minusy: "Free snacks."Minusy: "Brak opóźnień w lotach"Minusy: "Bagaż podręczny, chociaż żeby mały plecak był. Rozmieszczenie pasażerów jest co najmniej złośliwe."Plusy: "cheap"Minusy: "more cheap, hahaha"Plusy: "Comfortably seats and more reliability."Minusy: "It’s a classic ryanair flight. Need I say anymore!"Plusy: "Załoga super"Minusy: "Siedzenia, sa strasznie niewygodne"Plusy: "Clean, comfy, practical. Just as you expect of low cost flight."Minusy: "Staff were tired and although not rude looked like they'd had enough."Plusy: "Przybyliśmy na miejsce 25 minut przed czasem!!!!"Minusy: "Nic :)"Plusy: "Pomocna i zaangażowana załoga"Minusy: "Wybór zdrowych i świeżych przekąsek. Wsparcie w poskramianiu bez przerwy płaczących dzieci innych pasażerów."Minusy: "Zdecydowanie regulamin Ryanair w przypadku kiedy chce się zmienić kierunek lotu, datę bądź pasażerów. Ceny z kosmosu, zdecydowanie ostatni raz kupiłam u Was bilety"Plusy: "Niesamowita załoga"Minusy: "wygodę i rozrywkę"Plusy: "Punktualnie i sprawnie, z wyjatkiem problemow z miejscem na bagaż na pokładzie."Minusy: "Tłum ludzi z wykupionym priorytetem, przez co kolejka i czas oczekiwania rownie dlugi, oraz brak miejsca na bagaż na pokładzie."Plusy: "Boarding was fine and plenty on room for our bags as we had paid priority"Minusy: "The hard and cramped seats with very short legroom"Plusy: "Nothing"Minusy: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."Plusy: "Miła obsługa, przyjemny lot."Minusy: "15 minut opóźnienia lądowania (opóźnienie nastąpiło już przy przygotowaniach do startu). Załoga bardzo szybko mówiła komunikaty w trakcie lotu przez co były trudne do zrozumienia."Plusy: "Profesjonalna i sympatyczna kontrola bezpieczeństwa na lotnisku w Balicach. W odróżnieniu od Pyrzowic jednak można kontrolować kulturalnie i w poszanowaniu prywatności."Minusy: "Znowu prawie 90 minut opóźnienia. Obawiałem się, że nie zmieszczę się w godzinach pracy wypożyczalni samochodów w Alicante."Minusy: "Flight didn’t leave until about 11 as boardinf didn’t start until after 10 so we arrived in Manchester at midnight."Plusy: "Lot nie był opóźniony, bardzo miła załoga oraz profesjonalizm usługi."Minusy: "Na lotnisku w Krakowie trzeba było BARDZO długo czekać na walizki. Pociągi z lotniska w Krakowie na dworzec główny jezdzą co godzinę co jest niedopuszczalne. (Przez długi czas oczekiwania na walizki spóźniłem się na pociąg)"Plusy: "New plane was comfortable."Minusy: "Very late service. Crew forgot about our row during the drinks service. Usual chaos from Ryanair's aggressive seating policy although people managed to swap themselves around to sit together. This wasted more time of course."Plusy: "Odprawa bez problemów, przylot przed czasem, miła obsługa."Minusy: "Nie mam zastrzeżeń do tego lotu i przewoźnika, wszystko ok."Plusy: "Friendly crew"Minusy: "No seat pocket"Minusy: "Duże opóźnienie i złe wyrównanie ciśnienia w kabinie przy podchodzeniu do lądowania/ wrzask dzieci i godzinne dochodzenie do właściwej słyszalności dorosłych/"Plusy: "That I finally got to Marrakesh."Minusy: "Price was outrageous. check-in a nightmare. their site said technical problem, Ryanair staff person said she would explain to check-in woman who promptly said no! Download the check-in and return after 50 minutes in line! Or pay 55 Euro for us to do it! No helpful; Awful service; Ticket sales people after queing for another 30 minutes-same no help-just put new client all this from 4:45 am in the airport. Finally with 10 minutes to spare before being blocked off the flight; check-in deemed to check me and suitcase it requesting 20 Euro. I refused...other passengers got mad so she let me pass. Small crowded plane/no leg room/ constant hostess annoucing buy duty free, food. No landing cards provided! Nothing-you pay, do it all and you are lucky to arrive--NOT WORTH THE HASSLE AND STRESS."Plusy: "Spacious seats with leg room"Minusy: "Too much talking over intercom"Plusy: "On time and fairly quick baggage retrieval. Being able to check-in before you leave UK is very useful."Minusy: "I booked through Kayak and although it does warn about extra charges for baggage, I feel I was duped because I booked for 3 check-in bags at additional cost thinking that would mean for outbound flight and return but once the booking transferred to Last minute on completion it turned out I only had check-in baggage for the outbound flight (different airline) and not for the Ryanair return flight. Ryanair charges more if you book check-in baggage after the original booking so the flights were much more expensive than I had thought. Kayak did not help with this issue. I would not use them again."Plusy: "NIC!"Minusy: "Lot opóźniony o ponad 2 godziny! Przez co spóźniliśmy się na kolejny. Ryanair ze swojej strony zaproponować możliwość przebukowania straconych biletów na najbliższy możliwy lot (za 15 godzin) za jedyne 124 €. Śmiech na sali. Dobrze, ze chociaż do Aten dolecieliśmy cali."Plusy: "Profesjonalnie, lot przyjemny."Minusy: "Ponad 2h opóźnienia przez które nie starczyło nam czasu na zwiedzenie Aten..."Plusy: "All boarded easily and managed to take off a little early from PIK which also meant landed early in IBZ. No probs on the flight."Minusy: "Had to dust off seats of spilled Pringles from previous flight. And floor was covered and hadn’t been hoovered or even a dustpan. No biggie but wasn’t as clean as it could have been."Minusy: "godzina spoznienia"Plusy: "Bardzo przyjemny szybki lot"Minusy: "Opóznienie lotu powrotnego"Minusy: "Overcharged for everything. If you need to check a bag or want to sit next to the person you are traveling with, then you are charged fees. The checked bag fee was almost $50. On board, nothing is offered and they try to sell you perfume and other extras. Overall, the boarding was a mess, the staff were not very friendly, and it was not a great experience."Plusy: "Brakowało mi polsko języcznej obsługi. Na locie krajowym to powinien być standard."